(Los Angeles) Los Angeles International Airport (LAX) is anticipating a busy spring break travel period that is expected to draw more than 12 million passengers to the airport between March and April. The increase in passenger and vehicle traffic will make this spring break the most traveled at LAX since 2019, and guests are encouraged to plan their journey ahead of time for a smooth travel experience.

 

"With the demand for travel set to increase this season, we look forward to sharing all the ways in which LAX has implemented new technology to make the passenger experience more seamless,” said Justin Erbacci, Chief Executive Officer, Los Angeles World Airports. “From our award-winning smart parking system that allows you to pre-book a parking space, to our food and beverage online ordering with LAX Order Now, to pre-booking a window to go through security screening with LAX Fast Lane, we ask our passengers to take advantage of these offerings and more to help ensure a great start and end to your spring vacation."

 

While the spring break period is spread out over two-months, the airport is expected to see an average of 195,000 passengers per day in March, which is 82% of the passenger volume compared to March 2019, and an average of 204,000 passengers per day in April, which is 85% of the passenger volume compared to April 2019.

 

Vehicle traffic in the Central Terminal Area also is expected to continue increasing during the travel period, with an estimated average of 78,500 vehicles per day in March and 81,000 vehicles per day in April. With heavy traffic around the airport and parking garages nearing full capacity, guests are highly encouraged to reserve a parking space online ahead of time at Parking.FLYLAX.com, which allows guests to book a space in the LAX Economy Parking facility, as well as the Central Terminal Area garages. Pre-booking is the only way travelers will have a guaranteed space at the airport. 

 

Travelers also are asked to consider using alternative transportation including the LAX FlyAway, or get dropped off at the LAX Economy Parking Facility and use the free terminal shuttle there. LAX Economy Parking offers a 24-hour, frequent and free shuttle service from the facility to the terminals, and uses a dedicated lane within the Central Terminal Area to provide the fastest service possible. 

 

Passengers traveling with United Airlines may also participate in the LAX Fast Lane program, which allows travelers using Terminals 7 and 8 to reserve a 15-minute window at the Transportation Security Administration (TSA) screening areas for the fastest service using a dedicated lane, at no cost. 

Key Tips for Success

• Check in online with your airline before you leave for the airport. This prevents the need to interact with a check-in kiosk. If you are traveling without checked luggage, you can skip the ticket counters entirely.
  
  
• Check parking options ahead of time. Real-time parking availability at LAX facilities is available here. Parking structures could fill up at any time, so be aware of off-airport private lots as alternatives.
  
  
• Pre-book parking ahead of time. Visit parking.flylax.com for the best rates and to plan your parking ahead of time. Parking options may include discounts from the drive-up rates, depending on availability and demand.
  
  
• Parking and traffic updates are available 24/7 via the automated @FlyLAXstats Twitter feed.
  
  
• Picking someone up? Curbside pickup and drop-off is permitted on the Upper/Departures and Lower/Arrivals levels. All parking structures are free for the first 15 minutes.
  
  
• To help speed their journeys, travelers are encouraged to enroll in the Transportation Security Administration's Pre√® or other trusted-traveler programs, such as U.S. Customs & Border Protection's Global Entry, which improve security and reduce wait times.
  
  
• LAX Order Now: This program allows LAX guests to browse, order, pay for and pick up food from any of the airport's terminals using an online order system. The service is part of LAX's digital marketplace strategy to enhance the travel experience, by allowing guests to search, browse and order food and non-alcoholic beverages from any of the dozens of participating restaurants across the airport. Click here to view a video explaining the new LAX Order Now service.

• The myTSA app is a trusted source for all types of travel questions. It provides 24-hour access to the most frequently requested questions about traveling with foods of all types, especially timely during the holidays. It also features a searchable “Can I Bring” database where you can type in the name of an item and the app will let you know if you should pack it in your checked or carry-on bag. The app is available from the App Store or Google Play. Travelers can also tweet or message AskTSA to get answers to last-minute questions. Live assistance is available daily including weekends and holidays from 5 a.m. to 3 p.m. PT.

Navigating Construction

• The public is reminded that LAX's multi-billion dollar modernization program continues. When coming to LAX, passengers should look for and follow wayfinding signage near all construction sites to ensure their safety and to enhance mobility. For more information, visit www.FlyLAX.com.
  
  
• LAX is under heavy construction within the Central Terminal Area, which means there will be additional road work and detours around certain areas. Be prepared to drive slowly and with caution around work zones. 

Catching a Ride

FlyAway® bus service is available to and from Union Station and Van Nuys, with parking available at both locations. Fares are $9.75 one way. Tickets can be purchased in-person at the Union Station or Van Nuys FlyAway Terminal. For pick-up at LAX, the FlyAway buses make use of dedicated inner lanes on the Lower/Arrivals Level. For more information on FlyAway, visit www.LAXFlyAway.org.

Municipal buses from LA Metro, Beach Cities Transit, Culver City, Santa Monica (Big Blue Bus) and Torrance serve the LAX City Bus Center, located on 96th Street, and connect to the CTA via the free LAX "Lot South/City Bus Center" Shuttle, which stops on the Lower/Arrivals Level. In the CTA, the LAX "Lot South/City Bus Center" Shuttle arrives and departs from stops labeled "Employee Lot South/LAX City Bus Center."

LAX also offers a free “Metro Connector” shuttle to and from the Aviation/LAX Metro Station on the C Line (Green) at Imperial Highway and Aviation Boulevard. The C Line connects to the J Line (Silver) and A-Line (Blue) for service to downtown Los Angeles. LAX shuttle drivers may ask for proof of payment/use of Metro via a TAP card for guests heading to the airport. The Metro Connector also arrives and departs from the pink stops on the lower level inner lane labeled “LAX Shuttle."

The cell phone waiting lot remains open to the public at the corner of Vicksburg Avenue and 96th Street. Motorists can park for up to two hours, then drive to the CTA when their guests have arrived.

Guests who are leaving LAX via taxi or ride app vehicles (Uber, Lyft, Opoli) can walk to the LAX-it lot at 9610 Sky Way, across from Terminal 1, or take one of the LAX-it shuttles from stops located on the Lower/Arrivals Level. At the LAX-it lot, guests will find taxis as well as ride app vehicles. In addition to LAX-it, taxis can also pick up passengers from the Terminal B Pick-Up Area within Parking Structure 3 and from the Lower/Arrivals level outside of the baggage claim area of Terminal 7. Taxi and ride app vehicles continue to drop off guests curbside on the Upper/Departures Level.

Getting Help

LAX guests can find help at a number of places throughout their journey, including without having to interact in-person with a guest experience member.

• By phone: Guests may call (855) 463-5252 for assistance during business hours, or email infoline@lawa.org to receive a response within one business day.
  
  
• Restroom feedback: By pointing their smartphone camera at one of the QR codes on new signs installed at all restrooms, airport guests can provide fast feedback about the restroom via a drop-down menu or open comment option. Guests can also include a photo of the issue. All of this information is delivered to a maintenance dispatch center in real time. The new service is available in all restrooms at LAX, including all-gender and nursing rooms.
  
  
• Vision impaired services: Passengers with impaired vision may use the Aira real-time navigation service, which is free to use at LAX. Guests can download Aira for free from the App Store on their Apple device or from Google Play on their Android device.
  
  
• Online: An online, automated chatbot is available 24/7 to help answer common questions about LAX.

About Los Angeles International Airport (LAX)

LAX generates 620,600 jobs in Southern California, with labor income of $37.3 billion and economic output (business revenues) of more than $126.6 billion, according to an economic study based on 2014 operations. This activity added $6.2 billion to local and state revenues and $8.7 billion in federal tax revenues. The study also reported that LAX's ongoing capital improvement program creates an additional 121,640 annual jobs with labor income of $7.6 billion and economic output of $20.3 billion; $966 million in state and local taxes; and $1.6 billion in federal tax revenues.

LAX is part of a system of two Southern California airports – along with Van Nuys general aviation – that are owned and operated by Los Angeles World Airports (LAWA), a proprietary department of the City of Los Angeles that receives no funding from the City's general fund.

LAWA is leading the aviation industry in sustainability practices, with initiatives related to water management, energy (electricity) management, air quality, recycling and natural resources management. In 2019, LAX received Level III ACI Airport Carbon Accreditation from Airports Council International-Europe.

LAWA is also a leader in inclusivity, operating eight programs that provide opportunities for business enterprises including local, small, minority-owned, veteran-owned and disadvantaged firms, and working together with community partners to offer the HireLAX Apprenticeship Readiness Program, which targets local workers to make them ready for rewarding careers in the construction trades, and the Build LAX Academy, designed to prepare small contracting businesses for success when working on projects at LAX.

LAX was named a top-10 U.S. airport by SKYTRAX in 2018, and was honored as the "Most Innovative Airport for Passenger Experience" in 2019 by the American Association of Airport Executives. LAX is the second-most popular airport in the world to appear on Instagram, according to wego.com. Other recent honors have included selection as the No. 9 Best Airport (Wall Street Journal); No. 7 Best On-Time Performance for a Mega-Hub Airport (OAG); one of "The World's Best Airports for Business Travelers" (GlobeHunters); Public-Private Partnership of the Year (P3 Bulletin); Urth Caffe, Best Airport Coffee Concession of the Year (Global FAB Awards); Innovation of the Year, Consolidated Rent-A-Car Facility (ARTBA); Best Project, United Airlines Terminal 7 and 8 Redevelopment Program (Engineering News Record California); North American Public-Private Partnership Deal of the Year (IJ Global); and Innovative Transportation Solution of the Year, Automated People Mover (WTS LA).

As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services, and activities. Alternative formats in large print, braille, audio, and other forms (if possible) will be provided upon request.